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Application Rules

Attendance & Punctuality: Strict adherence to scheduled shift timings is mandatory. Unauthorized absence may result in salary deductions or termination of employment.
* Cash & Stock Custody: Staff members are directly accountable for precise computerized billing, cash collection handover, and medication inventory. Any financial discrepancy, shortage, or pilferage will lead to immediate recovery and legal action.
* Shift Rotation: Deployment on night shifts or rotational schedules may be mandated based on 24/7 retail operational requirements.
* Confidentiality: Maintaining strict confidentiality of store sales data, customer records, supplier prices, and doctor networks is mandatory. Professional courtesy must be shown to all customers and patients at all times.
* Resignation & Notice Period: Employees must serve a minimum of 30 calendar days' prior written notice before leaving service; failure to do so will result in forfeiture of dues and withholding of experience documentation.

I hereby declare that all information and documentation provided by me in this application form are true, correct, and complete to the best of my knowledge. If any detail is found to be false, misleading, or suppressed, Monu Pharmacy reserves the full right to reject my application or terminate my employment immediately without prior notice

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Code of Conduct

1. Working Hours, Attendance & Punctuality
• Assigned Shifts: The Employee must strictly adhere to the designated work schedule (Day Shift / Night Shift / Rotational Shift) as communicated by the management.
• Attendance Logging: Daily clock-in and clock-out entries via the register or biometric system are mandatory upon arrival and departure.
• Unauthorized Absence: Unannounced absence exceeding 3 consecutive days shall be treated as voluntary abandonment of service, entitling the Organization to withhold settlement dues as liquidated damages.
• Leave Requests: Casual or planned leave must be requested in writing at least 24 hours in advance and requires written management approval.

2. Cash Handling, Billing & Inventory Accountability
• System Billing: Every sale made at the counter must be entered into the billing system (Marg / authorized software) with a computer-generated tax invoice. Handing over products without a formal bill is strictly prohibited.
• Cash Reconciliation: At the end of every shift, the shift operator must reconcile all collected cash, UPI payments, and card slips against the system sales report and hand over funds to the designated supervisor. Any unexplained cash deficit shall be recovered directly from the responsible employee’s monthly salary.
• Inventory Safeguarding: The Employee is responsible for the care and custody of medicines, cosmetics, surgical supplies, and store equipment. Intentional damage, pilferage, unauthorized removal, or theft will result in immediate termination and legal action under the Bharatiya Nyaya Sanhita (BNS).

3. Regulatory Compliance & Pharmacy Licensing (For Registered Pharmacists)
• License Display: Appointed Registered Pharmacists (D.Pharm / B.Pharm) are responsible for ensuring that original registration certificates and relevant retail licenses are maintained and displayed in compliance with State Drug Control Department norms.
• Prescription Medicines: Dispensing of Schedule H, H1, and X drugs without a valid registered medical practitioner’s prescription or in the absence of the Registered Pharmacist is strictly prohibited.
• Expiry Management: Regular auditing, near-expiry drug segregation, and return batch reporting form an integral part of the primary duties.

4. Confidentiality & Non-Disclosure
• Data Privacy: The Employee shall not disclose patient prescriptions, customer personal records, supplier wholesale pricing, software credentials, doctor networks, or internal financial accounts to any third party during or after employment.
• Non-Compete: Operating a competing parallel trade or sharing proprietary business data with external competitors is a direct breach of contract subject to civil and criminal damages.

5. Store Discipline & Professional Conduct
• Zero Tolerance: The consumption, possession, or influence of alcohol, tobacco, gutkha, or illicit substances inside the pharmacy premises is strictly prohibited and constitutes grounds for summary dismissal.
• Customer Interaction: Courteous, calm, and professional demeanor must be maintained at all times with customers, patients, doctors, and colleagues.
• Personal Devices: Unnecessary personal phone usage, gaming, video consumption, or social media browsing during shift hours is prohibited.

6. Resignation, Notice Period & Termination
• Probationary Period: During the initial probationary period (3 to 6 months), employment may be terminated by either party with 7 days' written notice or salary in lieu thereof.
• Standard Notice Period: Confirmed staff must provide a minimum of 30 calendar days' written notice before resigning, or forfeit one month’s salary in lieu of notice.
• Clearance & Relieving: Issuance of an Experience Certificate, Relieving Letter, and full & final settlement is strictly contingent upon complete asset handover, reconciliation of accounts, and issuance of a formal No Objection Certificate (NOC).
• Summary Dismissal: In instances of financial embezzlement, physical misconduct, gross insubordination, or criminal acts, the Employer reserves the right to terminate employment immediately without notice or severance pay.

7. Governing Law & Legal Jurisdiction
Any dispute or legal proceeding arising under or in connection with this agreement shall be governed by Indian law, subject to the exclusive jurisdiction of the competent courts in Jaipur, Rajasthan.