How to Shop on MONU PHARMACY®

Step 1: Search for Your Product

Browse our wide range of:

Use the search bar or browse categories to find the products you need.

Step 2: Add Products to Your Cart

Click "Add to Cart" for the products you wish to purchase. You can:

• Continue Shopping
• Update quantities
• Remove items from your cart anytime before checkout

Step 3: Upload Your Prescription (If Required)

Prescription medicines require a valid prescription. Simply:

• Click Upload Prescription
• Upload a clear photo or PDF of your doctor's prescription
• Our licensed pharmacist will verify it before processing your order

Prescription medicines are dispensed only after verification by a licensed pharmacist.

Step 4: Review Your Cart

Before checkout, verify:

• Product names
• Quantity
• Strength (if applicable)
• Delivery address
• Contact information

If everything looks correct, click Proceed to Checkout.

Step 5: Choose Your Delivery Option

Select the option that best suits your needs:

Delivery options may vary depending on your location and product availability.

Step 6: Select Your Payment Method

We support secure payment options, including:

• UPI, Credit Cards, Debit Cards, Net Banking, Digital Wallets, Cash on Delivery (Available in eligible locations)

All online payments are processed through secure payment gateways.

Step 7: Order Confirmation

Once your order is placed:

• You'll receive an order confirmation.
• Prescription medicines (if any) will be verified by our pharmacist.
• Your order will be prepared for dispatch.

You may receive updates via SMS, email, or WhatsApp.

Step 8: Track Your Order

After dispatch, you'll receive tracking details (where applicable) so you can monitor your order until it reaches your doorstep.

Step 9: Receive Your Order

Inspect your package upon delivery. If you notice:

• Damaged packaging
• Incorrect products
• Missing items
• Tampered seals

Please contact our Customer Support immediately. It's recommended to inspect medicines when they are delivered and purchase only from trusted pharmacies that require valid prescriptions.